Delfas, who will start in the role at the end of March 2023, joins TPR from her current role as executive director, governance, at the Financial Conduct Authority. She is also the former interim chief executive and chief ombudsman of the Financial Ombudsman Service.
She will lead TPR as it continues to implement a raft of new high-profile initiatives designed to improve outcomes for savers, from pensions dashboards to the new DB Funding Code. In a statement, the TPR said she will not hesitate ”to take robust regulatory action where necessary to drive up standards and to ensure that savers are protected”.
Driving value for money for savers, ensuring automatic enrolment continues to be a success and tackling criminal activity will also be key areas of focus for Delfas
Sarah Smart, chair of TPR, said: “Following Charles Counsell’s announcement in June that he was stepping down in March 2023, we have been running an extensive selection process to find a new CEO. I am thrilled to appoint Nausicaa Delfas to the role at a time when the pace of change in the pension industry shows no sign of slowing. Nausicaa has a proven track record of delivering transformational change, and her background in governance will be vital as we ensure those who deliver pension savings are meeting the challenges of new legislation, and as we continue to improve our effectiveness by becoming a more data and technology-led organisation.
“I am confident Nausicaa will put value for money, equality and diversity and a determination to tackle wrongdoing at the core of her priorities to help us fulfil our commitment to protect savers and develop as an organisation fit for the future.”
Delfas said: “I am delighted to be joining TPR as CEO at a time of significant change and challenge. Saving effectively for the future is essential for everyone. TPR plays a key role in protecting work-based pensions and the post-retirement income of over 30 million people. I look forward to leading this organisation in its critical work.”
Minister for Pensions, Laura Trott, added: “I want to congratulate Nausicaa on her appointment as TPR’s new chief executive. Nausicaa will bring a real wealth of experience to the role and I have no doubt she will be an excellent choice to continue the pivotal role played by Charles Counsell and the whole TPR team in supporting and expanding pension saving across the country.”