Turning the tanker around

By Maria Teresa ComettoNovember 2003 (Magazine)

For the first time it has opened a storefront office encouraging walk-in traffic. It is offering more comprehensive and personalised financial advice. It is dramatically cutting expenses, laying off 8% or 500 of its 6,500 employees. In other words, the 85-year old Teachers Insurance and Annuity Association College Retirement Equities ...